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Archives: FAQs

How do I get an adjustment if I had a water leak?

Fix the leak The leak must be repaired prior to requesting an adjustment. Provide a receipt A receipt for the repair must be provided, at the time of the adjustment request. What is adjusted? We do not offer adjustments on water usage, only for sewer, which is based off of water usage. What if I … Continued

I smell Natural Gas what should I do?

Immediate response to gas leaks is essential To ensure that public safety is maintained. Do not delay. Do not ignore gas odors. Using the guidelines below can help you deal with any potential gas leaks. Natural gas has no odor. Gas companies add a harmless chemical called mercaptan to give it its distinctive “rotten egg” … Continued

My sewer alarm is beeping what should I do?

Silence the alarm Locate the alarm box on the exterior of your home and push the red button to silence the alarm. The red light will stay on as long as there is an alarm condition. • VERY IMPORTANT — Call (901) 837-0171 to report a STEP alarm condition, regardless of day or time — … Continued

Does the City make an Adjustment on my bill if I fill my pool?

No, we do not make water or sewer adjustments for filling a pool. One option could be to have an auxiliary water meter set specifically for filling the pool or use, with a sprinkler system. There is no sewer charge associated with water used on an auxiliary water meter.

Do I need a permit for a deck?

Deck permits are required by the City of Munford only if the deck exceeds 200 square feet, or if is more than 30 inches above grade or if it is attached to a dwelling.

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