Public Works FAQ’s

Frequently asked questions

Due Date

Your utility bill is payable in full by the 15th of the month.

Paid after the 15th

A 10% late fee will be applied to any balance not paid by the 15th.

Delinquent Date

In addition service is subject to disconnection without further notice for any balance still remaining after the 24th of each month. A delinquent service penalty of $50 will be incurred at 8:00 a.m. on the 25th of the month. The balance must be paid in full before service will be restored.

Useful Tips

Munford Public Works encourages its customers to take the following precautions to reduce the risk of freezing pipes that can burst.

Vulnerable Pipes

If you have pipes that are vulnerable to freezing, allow a small trickle of water to run overnight to keep pipes from freezing. The cost of the extra water is low compared to the cost to repair a broken pipe.


Know what areas of your home, such as basements, crawl spaces, unheated rooms and outside walls, are most vulnerable to freezing. Caulk around door frames and windows and around pipes where they enter the house to reduce incoming cold.


Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors. Close all air vents located in the foundation wall.


Protect your pipes. Wrap exposed pipes with insulation or use electrical heat tracing wire; newspaper or fabric may also work. Remove, drain and store hoses used outdoors.


Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

Unheated Space

If you have an attached garage, keep its doors shut. Occasionally, plumbing is routed through this unheated space, leaving it vulnerable.

Water Shut Off

Know where your homes primary water shut-off valve is located. If a pipe freezes or bursts, shut the water off immediately.

In-Ground Sprinklers

Drain in-ground sprinkler systems: Check the manufacturer’s instructions for the best way to do this.


Insulate backflow devices: wrap exposed pipes and device with insulation outdoor backflow devices should have a “hot box” and use electrical heat tracing wire to prevent freezing.

Homeowners should take precautions to help protect their property from damage. Weatherproofing your home against the cold will help protect your indoor plumbing against the threat of breaks.

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